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Senior Manager, Strategy & Operations

Senior Manager, Strategy & Operations

Komodo HealthTampa, FL, US
2 days ago
Job type
  • Full-time
Job description

Senior Manager, Strategy & Operations

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That's why we built the Healthcare Map the industry's largest, most complete, precise view of the U.S. healthcare system by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare's most complex questions for our partners. Across the healthcare ecosystem, we're helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values : be awesome, seek growth, deliver "wow," and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease and enjoy the journey along the way.

The Opportunity at Komodo Health :

The mission of our GTM Strategy and Operations group is to maximize business performance by being the objective, trusted partner to Komodo's Commercial organization through strategic planning, analytical rigor, cross-functional collaboration, and operational excellence. We identify and drive critical and scalable projects and strategic initiatives to maximize sustained revenue growth while supporting the operational cadence to surface business insights. We maintain and improve day-to-day operations, definitively explain business trends, and evolve early-stage ideas into future-growth initiatives.

To thrive as a Senior Manager, Strategy & Operations, reporting to the Senior Director, GTM Strategy and Operations, you'll be a true "reporting analytics ninja." We're looking for a specialist with deep expertise in business analytics, business intelligence, BI tooling, and data warehousing.

Beyond your analytical prowess, you'll possess a balanced skill set that includes analytical rigor, tactical execution, strong stakeholder influence, sharp business acumen, and conceptual problem-solving abilities. The ideal candidate will also demonstrate a strong ownership mindset and be comfortable navigating and succeeding in a fast-moving and ambiguous environment.

Looking back on your first 12 months at Komodo Health, you will have

  • Built strong connections with the Strategy and Ops team, plus key stakeholders in Sales, Finance, and all areas of the Revenue organization
  • Implemented new processes and best practices to ensure the accuracy and completeness of revenue reporting
  • Developed fluency in the company's core metrics and KPIs and built reports to derive insights and support the business

You will accomplish these outcomes through the following responsibilities

  • Driving innovation : Lead the charge on new initiatives like EDW enablement for Tableau and Boostup RevBI, changing the way Komodo does analytics.
  • Boost efficiency and scale : Simplify and continuously improve our Central Ops processes, so the team can grow smoothly and handle morewithout the headaches.
  • Deliver trusted insights : Set up and enforce rock-solid governance to keep our data accurate and our reporting reliablegiving everyone confidence in the numbers.
  • Speed up decision-making : Build and refine tools that help our sales and commercial teams get the insights they need, when they need them.
  • Empower teams across the business : Make forecasting smarter, ramp up support for sales channels, and give partner teams the tools to help themselvesso everyone can move faster and make better decisions.
  • Expand your impact : Broaden our analytics support to GVPs, SVPs, marketing, SDRs, and commissions, creating custom reporting solutions for each group.
  • Lead a team : Lead a program manager along with a focused group of analysts
  • What you'll bring to Komodo Health...

  • Reporting / Analytics expertise : 5 years of experience in a reporting / analytics role at an enterprise software company, which included working with an Enterprise Data Warehouse (EDW) and building reports out of a BI tool.
  • Leadership and team growth : You've built and managed sales ops and analytics teams, collaborating with senior leaders and helping people reach new heights.
  • Sales operations expertise : You know sales models and processes inside out, especially in fast-moving, high-growth environments.
  • People-focused management : You're skilled at developing talent and aligning team efforts with company goalsand you care about everyone's career journey.
  • Cross-functional collaboration : You work well with diverse teams, bringing people together to meet deadlines and drive results.
  • Technical and process savvy : You're hands-on with data warehousing, BI tools, and reporting platforms, always looking for ways to improve how things get done.
  • Documentation discipline : You're committed to clear, thorough documentationmaking sure processes, standards, and best practices are always up to date and accessible.
  • Expectations of AI use in this role (required) :

  • Use generative AI to auto-generate executive summaries, QBR decks, and callouts from BI dashboards or BoostUp reportsflagging anomalies, trends, and performance drivers.
  • Use AI to proactively monitor data anomalies, unauthorized schema changes, or reporting inconsistencies across systemsalerting RevOps before issues propagate.
  • Implement predictive AI models (e.g., regression, time series forecasting) using historical sales and marketing data to improve pipeline accuracy, forecast confidence, and scenario planning.
  • Additional skills and experience we'd prioritize (nice to have)

  • SaaS and life sciences experience a plus but not required
  • Knowledge of revenue and revenue validation processes
  • Proficiency working with Salesforce
  • The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

    The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company's sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

    San Francisco Bay Area and New York City :

    $172,000 - $232,000 USD

    All Other US Locations :

    $150,000 - $202,000 USD

    Komodo's AI Standard

    At Komodo, we're not just witnessing the AI revolution we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.

    Join us in shaping the future of healthcare intelligence. Where You'll Work

    Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

    What We Offer

    Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and

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    Operation Manager • Tampa, FL, US

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