Centralized Support Rep

Description

Do you go above and beyond to achieve goals? Are you ready to share the joy of assisting customers as apart of an enthusiastic team?

You’re the connection between the branch, the community, and the customers. You’ll be the one who helps customers, over the phone when they have a financial need.

If this is you, Come Begin Your Story as a  Centralized Support Representative  at our company!

Security Finance has been a leader in the financial services industry since 1955, and proudly provides installment loans and income tax preparation to the communities where we operate. At Security Finance, it’s about being good stewards of our community, helping neighbors in times of need and treating customers with the respect they deserve.

Our Centralized Support Rep position :

• Provides courteous customer service
• Solicits for new or renewed customer business on every contact
• Receives loan payments and posts to customer accounts
• Prepares and processes loan applications; closes approved loans
• Performs collection activities on delinquent accounts, by both written and verbal communications
• Assists with the development and training of all new personnel
• Maintains compliance with company policies and procedures
• Maintains accurate filing and record-keeping system
• Prepares and assemble reports for remittance, and for branch record-keeping
• Attends work promptly and regularly and works overtime as needed

You could be a great addition if you have :

Keep in mind that we provide :