Printer Technician (On-Site)

Overview

Printer Technician (On-Site) at imageOne

This range is provided by imageOne. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00 / yr - $75,000.00 / yr

Location

Livermore, California – On-Site

Responsibilities

• Proactive and reactive break / fix service on HP and Xerox A3 / A4 devices
• Proactive and reactive toner replacement
• Remote triage and management / administration of fleet management tools and data collection agents
• FM audit, Xerox CWW, and HP's Web JetAdmin
• Ensuring all devices are reporting and communicating
• Accurate asset control and accountability of entire fleet
• On-site inventory organization and management
• Maintaining and regularly adjusting needs to auto replenishments
• Toner / parts ordering and recycling
• Support of new device installation, moving devices between sites, and removing / decommissioning end-of-life devices
• Administration and support of customer print solutions
• PaperCut MF
• Delivering an extraordinary customer experience
• Being a representative of imageOne
• Ad hoc reporting of customer metrics and service insights

Qualifications

Benefits

Why Join Us

We believe in creating an environment where our team members can thrive. We practice open book management, ensuring you understand our financials and are financially rewarded through our profit bonus program. Our "We Care Friday" initiative surprises team members by giving them a day off on short notice, covering their work for the day.

Seniority level

Employment type

Job function

Industries

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