Retail Sales Specialist
Emery Jensen Distribution is a wholly owned subsidiary of Ace Hardware Corporation that distributes hardware & home improvement products to the independent Pro Lumber, Paint, Hardware, and E-retailer customer segments.
This field-based Retail Sales Specialist will assist in driving sales through effective merchandising, stocking, executing retail pricing, overseeing store conversion programs, maintaining and communicating all POG changes related to retail execution with and to the Sales Director, Strategic Account Manager and the Customer(s). This position will be responsible to service Hammond Lumber.
Job Description :
- Effective merchandising of planograms, that result in increased inventory turns and sales results.
- Maintain exemplary relations with store personnel and management that drives Emery Jensen's value proposition.
- Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
- Execute and maintain store level resets in accordance with store / TM / Sales Director expectations that maximize sales results and turns.
- Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
- Implement advertising drops
- Assist buyers and store employees to help drive retail sales and turns with EJD products.
- Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner. Document any miss picks and shipping issues.
- Diagnose, research, and answer questions regarding ordering and product trends.
- Provide customer feedback related to Emery Jensen's packing and shipping performance from the RSC through delivery.
- Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.
- Verify all items needed for POG are represented and properly located. Order any missing SKUs.
- Correct inventory information as needed.
- Ensure customer pricing labels are present and in proper placement.
- Identify deleted items and implement rollover or replacement SKU.
- Check graphics and POP material as applicable.
- Recommend needed changes in the product presentation level.
- Follow up on any special requests made and communicate results to Strategic Account Manager.
- Assist stores with credits and claims.
- Attend new store openings and special store events.
- Execute price shops as required.
Knowledge, Experience, and Competencies :
Minimum 3 years of retail or customer service experience or bachelor's degree with minimum 1 years of retail experienceExcellent interpersonal and written / verbal communications skills with customers and colleaguesDetail-oriented and extremely organized self-starter able to thrive in a fast-paced entrepreneurial environment.Proven ability to manage multiple tasks, solve problems and meet deadlines.Ability to work autonomously and accomplish objectives in active store environment.Ability to climb a ladder, carry 35lbs and put away stock away.Up to 80% travel including overnightsAir travel required for this positionMust reside in Maine and have a valid driver's license, preferably in the Portland areaCompensation Details :
$54000 - $65000
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits
that address life's necessities and perks, many of which expand and improve year after year, including :Incentive opportunities, based on role / grade level (rapid company growth over the past 3 years resulted in incentives being paid out above 106.6% of your target opportunity!)Comprehensive health coverage (medical, dental, vision and disability & life insurance benefits for you and your dependents)21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hireYour career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace FoundationAce invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual reviewWe know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise salesWe bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands moreBirth / Adoption bonding paid time offAdoption cost reimbursementEmployee Assistance Program (EAP) access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment eventsIdentity theft protectionBenefits are provided in compliance with applicable plans and policies.