Full Time Teller

Teller Opportunity At First Credit Union

Do you have a passion for helping others? Do you enjoy making a difference? Do you want to work with awesome co-workers? If you answered yes we might be a good fit for you! Since 1929, we have been dedicated to delivering quality products and services that help our members achieve financial success. Our commitment to creating a People Helping People culture is as strong as ever. We are looking for people who enjoy helping others, building relationships, crave a culture of mutual support and want to strengthen our team with their unique qualities. Become part of the First Credit Union team.

Perform transactional duties to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide cash receipt and payment services in accordance with credit union policies and procedures. Present and explain a basic number of credit union products and services to members. This person requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive manner that supports our FIRST values.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions.
• Receive share drafts / checks and cash for deposit to accounts, verify amounts, examine share drafts / checks for proper endorsement, and enter deposits into computer records. Assist with mail or email transactions as needed.
• Cash share drafts / checks and process withdrawals; pay out money after verification of signature and member balances.
• Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
• Promote, explain, cross-sell and refer other credit union services such as electronic services, credit and debit cards, gift cards and money orders, investments, mortgages and loans.
• Receive consumer loan, home loan and other payments, and ensure accuracy when posting to the computer. Generate member receipts.
• Place holds on accounts for uncollected funds.
• Count, check and package coin and currency.
• Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheet. Research and resolve discrepancies. Report any discrepancies to manager immediately.
• Check night depository bags and record proper information according to credit union procedures.
• Scan daily work and perform such other teller functions that might be needed from time to time, assist others to complete tasks and work assignment.
• Ensure teller station is properly stocked with forms, supplies, brochures, etc.
• Ensure compliance with all internal controls and established policies and procedures. Comply with the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).

Competencies

1. Superb member service orientation. 2. Strong numeric ability. 3. Accuracy and attention to detail. 4. Computer proficiency. 5. Stress management / composure. 6. Good listening and communication skills. 7. Honesty and integrity. 8. Teamwork.

Work Environment

This job operates in a branch setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical presence in the branch setting is required.

Physical Demands

This position requires manual dexterity, the ability to lift and / or move up to 25 pounds. This position requires bending, stooping or standing as necessary.

Position Type / Expected Hours of Work

Ability to work flexible schedule Monday through Friday, 7 : 45 a.m. to 6 : 30 p.m. Periodic travel to other FCU locations may be required.