Job Description
Job Description
Summary :
The Revenue Assurance Coordinator is responsible for creating the job jacket file and verifying the accuracy of all lot related documents, including the customer selections, purchase orders, and written sales agreements. The Revenue Assurance Coordinator will utilize established standard operating procedures to review each sales order for accuracy and verify job margin is within tolerance. The Revenue Assurance Coordinator will work directly with the Customer, as well as internal sales / operational teams to resolve any issues prior to installation and billing release.
Essential Functions :
Level I
- Perform sale order audit, prior to install-release
- Calculate and enter correct revenue on sales orders and verify customer PO’s match written sales agreements and buyer selections.
- Ensure sales order margin is within tolerance – investigate any sales order margins that exceed tolerance and work with operational teams to resolve.
- Create job jacket file and maintain current job documents in Doc-storage.
- Coordinate directly with Customer and internal sales teams to resolve PO issues that might delay revenue recognition and billing.
- Work alongside regional finance and operations management to escalate PO issues timely, and as necessary.
- Track all sales orders with PO or cost issues by properly coding them in ERP.
- Provide management with weekly updates on progress resolving sales order issues.
- Verify sales order revenue and margin post-install, to ensure revenue amount and customer PO’s account for any additional costs incurred during installation that were outside original scope of work.
- Verify customer PO issues have been resolved and that PO’s match the sales order total.
- Release sales orders to Finance for revenue recognition and invoice transmittal.
- Ad hoc reporting, operational support and other duties as assigned.
- All other job duties as assigned
Level II
All functions of Level I plus :Assists with the training of Level I employeesLevel III
All functions of Level II plus :Assists with the training of Level I and Level II employeesSkills and Qualifications :
Level I
Excellent organizational and time management skillsExtreme attention to detail and strong analytical skillsIntermediate Excel skillsMust be able to work independently and as part of a teamFast paced thinking and action requiredHomebuilding experience preferredLevel II
All qualifications included in Level I plus :1 year quality review, reconciliation or audit experience requiredLevel III
All qualifications included in Level I plus :3+ years quality review, reconciliation or audit experience requiredJob Competencies
Basic technology skills, including MS Office SuiteStrong communication skills, including written communicationHigh level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlinesAbility to take ownership of responsibilities and effectively handle interpersonal relationships with othersCompany Description
We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.
Company Description
We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.