Job Title : Server.
Location : Zama Mexican Cuisine & Margarita Bar, 2630 Holcomb Bridge Rd, Alpharetta, GA 30022.
Job Type : Part-time / Full-time.
Job Summary :
We are looking for friendly, energetic, and customer-focused Servers to join our team. As a Server at Zama Mexican Cuisine & Margarita Bar, you will be responsible for providing excellent dining experiences by delivering prompt and attentive service to our guests. You will work in a fast-paced environment, ensuring guests receive high-quality food and beverages while maintaining a welcoming atmosphere.
Key Responsibilities :
- Greet guests warmly, provide menus, and introduce daily specials.
- Take accurate food and drink orders, input them into the POS system, and relay them to the kitchen and bar.
- Deliver food and beverages to tables promptly and ensure accuracy.
- Check on guests regularly to ensure satisfaction and provide any necessary assistance.
- Maintain knowledge of menu items, ingredients, and preparation methods to answer guest questions.
- Recommend menu items, upsell specials, and accommodate dietary preferences or restrictions.
- Keep tables clean, reset for new guests, and maintain an organized work area.
- Process payments, handle cash and card transactions, and provide accurate change.
- Follow all health and safety guidelines, including proper food handling and sanitation procedures.
- Work collaboratively with team members, including hosts, bartenders, and kitchen staff, to ensure smooth service.
- Handle customer inquiries, feedback, and complaints in a professional manner.
Qualifications & Skills :
Previous experience as a server or in the food service industry preferred but not required.Strong communication and interpersonal skills to interact with customers and team members.Ability to work in a fast-paced environment and multitask efficiently.Friendly, outgoing, and customer-focused attitude.Basic math skills for handling transactions and making change.Availability to work evenings, weekends, and holidays as needed.Ability to stand and walk for extended periods and lift up to 25 lbs.Benefits :
Competitive hourly wage plus tips.Employee discounts on food and beverages.Flexible scheduling options.Opportunities for growth and career advancement.A fun and vibrant work environment.