Utah Licensed Member Service Specialist

A company is looking for a Member Service Specialist I.

Key Responsibilities

Research and respond to customer inquiries via phone to ensure timely issue resolution

Educate members on spending account products and IRS regulations to maximize usage

Maintain accurate information in accordance with inquiry accuracy standards

Required Qualifications

High school diploma or equivalency required; associate's degree preferred

Must be 18 years of age or older

One to two years of customer service experience is a plus

Proficiency with Microsoft Word, Outlook, Teams, and Windows operating systems

Must have a secure and distraction-free work environment at home