Senior Director, Sales Operations Business Partner

Senior Director, Sales Operations Business Partner

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Senior Director, Sales Operations Business Partner is recognized as the leading commercial strategist and business expert. With a highly sophisticated understanding of customer needs, technology and competitor offerings this position will drive the strategic account strategy collaborating with all of the resources required to succeed while representing the entire range of IRM's emerging portfolio of technology products and solutions. As an experienced leader, the role will build lasting executive-level relationships with our clients to align their strategic priorities with our Iron Mountain solution suite and enable both the client's and Iron Mountain's growth. Success will ultimately be measured and rewarded by clearly defined key performance measures that include quota attainment, account revenue & margin growth, and customer satisfaction, retention & loyalty.

Responsibilities

• Go to market strategy & planning, Market Opportunity / Propensity to Buy
• Financial and capacity planning, territory design, and quota settings
• Process standardization and simplification. Communicate new and improved sales processes and tools to Global and regional sales and account management teams.
• Coach sales managers in sales performance management, and sales people in their use of core sales processes and tools : Territory and Account Plan, Pipeline Management, Deal Progression, Forecasting and Performances Management.
• Monitor the effectiveness of sales teams' use of processes and tools to understand needs
• Administer changes required to support sales performance management and improve sales productivity.
• Support requirements for ad hoc performance reports.
• Reporting cadence (weekly, monthly, and quarterly business review)

Functional Knowledge, Skills & Competencies

Business Expertise

Reasonably expected salary range : $183,200.00 - $244,200.00 Category : Sales Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.