CRC Administrative Support SEES 7

Job Type

Full-time

Description

Summary :

Under the supervision of the Community Resource Center Director, the CRC Administrative Support position is responsible for several administrative tasks which align with department programs. This position holds a relatively high degree of independence within the framework of the department's standard operating procedures. The CRC Administrative Support position plays a key role in the department by providing a safe, welcoming and positive environment for staff, clients and visitors. The individual must display initiative, attention to detail, creativity, organization and strong computer skills.

Essential Functions :

• Welcome all clients & visitors in a friendly and professional manner.
• Screen clients through our database intake form and make appropriate referrals.
• Provide general case management and support based on client needs.
• Answer all hotline incoming calls, promptly, efficiently and in a courteous manner.
• Route incoming calls, take / send messages accurately and follows up in a timely manner.
• Provides clerical support to management staff including, but not limited to- typing, filing, and translations.
• Order all necessary materials for staff such as office supplies, copier paper etc.
• Contact appropriate vendor when copier in need of repairs.
• Manages all ESOL enrollment.
• Maintain following areas clean and organized while following standard operating procedures; reception desk, waiting area, copier room and ESOL classroom.
• Maintain most common resources stocked, bulletin boards up to date by following standard operations procedures.
• Collect all outgoing mail for drop off at main office and pick up of incoming mail as assigned by supervisor.
• Monitor all data input and manage data clean up initiatives to ensure data accuracy.
• Maintain staff up to date on relevant procedures for the department as the "front door".
• Ability to create flyers, spreadsheets, signs and other marketing materials such as power point.
• Performs any other duties assigned by direct supervisors or director.
• Maintain and order supplies for the CRC.

Requirements

Position Skills and Abilities :

Position Qualifications :

Salary Description

$16-21