Patient Intake Coordinator

We are seeking an experienced Intake Coordinator to join our team. The ideal candidate will have a medical background and be able to provide accurate and efficient data entry as well as attention to detail.

Responsibilities :

• Maintain a confidential list of available services and programs for new patients.
• Manage call volume to ensure that patients are directed to the proper resources for their needs.
• Oversee staff working the telephone lines and triage calls received.
• Receive, record, and respond to phone messages received.
• Provide information to patients and other staff members regarding community resources.
• Develop and maintain positive working relationships with patients, family members, and other healthcare providers.
• Assume responsibility for the overall operation of specific duties of the department.
• Process referrals, verify benefits, and schedule patients
• Filing and charting.
• Assisting therapy team members by faxing referrals