Account Manager - West & Canada

Your Mission

As an Account Manager for the West & Canada region, you'll oversee and grow relationships with Blacklane's enterprise clients across key markets in the Western U.S. and Canada. You'll act as a trusted advisor to major partners, driving retention, expansion, and satisfaction through strategic relationship management and consultative sales.

This role blends autonomy and collaboration, offering the chance to make a direct impact in a diverse and fast-growing region.

Your Responsibilities

• Manage a portfolio of strategic enterprise accounts across the West and Canada region.
• Develop and execute strategic account plans to drive retention, growth, and client satisfaction.
• Identify upsell and cross-sell opportunities, including Electric Class and sustainable mobility solutions.
• Build and nurture long-term relationships with key decision-makers and stakeholders.
• Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery.
• Monitor account performance, analyze trends, and provide data-driven insights to inform strategic decisions.
• Represent Blacklane at industry events and client meetings, strengthening our visibility and partnerships.

About You

Compensation : $70,000 - $120,000 annually with uncapped commission and VSOP (Virtual Stock Options) . Final compensation will be determined based on skills and experience.

401(k) match (1 : 1 up to 5%)

Up to 30 vacation days, plus milestone bonus days

Work from anywhere for up to 6 weeks a year

Continuous learning & certified coaching

VSOP - share in Blacklane's success

About BlacklaneOur mission is simple but powerful : to become the world's leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture

Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more.

Here are just a few examples of the ERGs fostering connection :

We welcome-and actively support-employees to create or join the communities that are important to them.

Why join us in a Blacklane on the fast lane?

Do you have any questions or want to know more about our way of working? Feel free to contact us. We're happy to connect!

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

Curious to see us in action? Let's go!

→ Watch us on Amazon Prime

→ Listen to our CEO in Startup insider episode #1643

→ Blacklane is backed by investors who share our vision : Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture

The salary range for this role is $86,000 - $107,000 annually with eligibility for performance-based bonuses and VSOP. Final compensation will be determined based on skills and experience.