Lead Technician - IT Infrastructure Support
Qualifications :
Network administration :
Familiarity with wired and wireless network architecture
Configuration of network switches, routers, SDWAN, etc.
Troubleshooting LAN / WAN infrastructure
Maintain and upgrade network cabling within the Data Center and building cabinets
End User Device support :
End user support and customer service experience
Experience with Windows 10 and 11 deployment and troubleshooting
Printers, Scanners, Label Printers
Office 365, SharePoint
Manage requests and incidents within a service desk tool
Server Administration :
Operating System Windows Server 2016 2022
Administering sharing and folder privileges
Racking, cabling and commissioning servers
Backup and storage
Server monitoring and optimization
Firewall :
General familiarity of firewall technology, configuration, rules, etc.
Experience working in DMZ and Process Control Networks
Responsibilities :
- Support of general purpose and manufacturing business network systems sitewide.
- Support of network security and business infrastructure for facility.
- Bridges gap between DuPont in house knowledge and remote support teams.
- Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.
- Requires strong communications and troubleshooting capabilities
IT Support Technician
A company is looking for an IT Help Desk Support Technician. ...
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