Technical Support Specialist

Technical Support Specialist

University of Dubuque

1 Positions

ID : VU1aZzUwRVUwK0xCallN

Posted On 11 / 11 / 2025

Job Overview

The University of Dubuque is a growing faith-based University that is seeking a Technical Support Specialist . The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Position Summary :

The Technology Support Specialist is a vital member of the IT team, responsible for providing high-quality technical support to faculty, staff, and students in a fast-paced and evolving academic environment. This role focuses heavily on ensuring the smooth operation, maintenance, and enhancement of classroom and instructional technologies across campus.

Primary Responsibilities :

Provide frontline technical support for computer hardware, software, peripherals, and classroom technology systems

Install, configure, and troubleshoot classroom technology including projectors, webcams, document cameras, microphones, display panels, and lecture capture systems

Support IT infrastructure including networks, servers, and cloud systems

Assist faculty with setting up and operating instructional technology before and during class sessions

Perform other duties as assigned in support of the University's Mission

Position Skills and Abilities :

Experience supporting hybrid or remote classroom setups

Familiarity with classroom control systems (Extron)

Knowledge of computer hardware and software support

Requirements :

Associate's Degree Required; Bachelor's Degree Preferred

Familiarity with Windows and macOS environments, and common software platforms (Microsoft 365)

To apply with a growing faith-based University for the Technical Support Specialist position, please submit a UD Employment Application () with an attached cover letter, resume, and three professional references or email application materials to hr@dbq.edu .

Affirmative Action / Equal Employment Opportunity Employer. For more information regarding the Jeanne Clery Act, please go to

Primary Contact

12298

Human Resources -University of Dubuque

, HR

563-589-3364

Phone

Phone

Phone

563-589-3682

Fax

HR@dbq.edu

Email

True

True

True

Job Details

Categories

Education

Location

Dubuque, IA

Job Type

Employee

Full / Part

Company ID

1313

Job REQ #

VU1aZzUwRVUwK0xCallNd1FxOVYwdVExcmM0a0tTOW1nWkczaGxvTWgzYz0=

# Positions

Start Date

20251111

End Date

20251219

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University of Dubuque

About the Company

About the University of Dubuque

The University of Dubuque is a private, Presbyterian, coeducational, professional university with a foundation in the liberal arts. Our commitment is to nurturing the mind, body, and spirit as well as encouraging students to explore their fullest potential, is part of a rich Christian identity that dates back to the University's founding in 1852. Our welcoming interfaith community of 2000 students attracts young men and women from across the country and around the globe who seek the knowledge and the skills to make a difference in our ever-changing world. Within a values and faith base, we offer you an array of perspectives and broad exposure to our truly global society. The University comprises the undergraduate college, the graduate school, and the theological seminary.

Mission and Vision

The University of Dubuque is a private university offering undergraduate, graduate, and theological seminary degrees, and other educational opportunities with the intention of educating and forming the whole person. The University is comprised of individuals from the region, our nation, and the world.

As a community, the University practices its Christian commitments by educating students, pursuing excellence in scholarship, challenging students to live lives of worth and purpose, and preparing students for service to the church and the world.

Therefore, the University of Dubuque is committed to :

A hospitable Christian environment which respects other faith traditions;

Relationships which encourage intellectual, spiritual, and moral development;

Excellence in academic inquiry and professional preparation;

A diverse and equitable community where Christian love is practiced;

Stewardship of all GodΓÇÖs human and natural resources;

Zeal for life-long learning and service.