Mandatory Skills (Please detail as much as possible) Educational Qualifications and Experience :
- Master’s or Bachelor’s degree(s) in Computer Science and / or Electrical Engineering. Minimum five consecutive years of computer / electrical / software engineering experience in information security and identity management fields (seven years of relevant experience required for applicants with only a Bachelor’s degree).
- Minimum of 5 years of experience in supporting, and maintaining SailPoint IIQ infrastructure in an enterprise setting is a must. Operational experience with Microsoft Forefront Identity Manager (FIM) is a plus.
- Minimum of 4 years of experience in Java development.
Required Skills / Abilities :
Demonstrated experience with the SailPoint IIQ Provisioning EngineExperience developing SQL scripts and Oracle DatabasesBash scripting experience required for task automationKnowledge of SailPoint DB schemaFamiliarity with JBOSS enterpriseAbility to work on a flexible schedule, and support on-call shifts, as part of a 24 / 7 operationGood understanding of system software design and development methodologies and implementation experience. C++, C#, or Python programming and scripting knowledge in Linux and Windows environments is desired.Good knowledge of TCP / IP networking and protocols (DNS, ICMP, SMB, SSL / TLS, etc.)Familiarity with performance analysis using performance monitoring and tuning tools.Strong analytical thinking skills.Excellent interpersonal skills, including an ability to work effectively in a team / task force as a participant or team leader.Demonstrate flexibility to work environment changes and emerging opportunities.Ability to balance risks and reprioritize as needed.Demonstrate continuing professional development.Superior verbal and written communication / presentation skills in English.Professional certifications, e.g., Certified Information Systems Security Professional (CISSP) by (ISC)2 and GIAC Certified Forensic Examiner (GCFE), or advanced information security training by educational organizations such as SANS Institute is a plus.Experience in configuring, deploying, and maintaining Microsoft Active Directory Federation Services (AD FS) for cloud applications; experience in Identity Federation solutions such as CA SiteMinder Federation is a plus.Experience with Oracle Directory Server Enterprise Edition and Radiant Logic VDS in a business environment is a plus.Job Roles / Responsibilities (Please detail as much as possible) The resource will be responsible for supporting the SailPoint IIQ service for WBG.
Essential Job Functions :
Maintaining the infrastructure with system patches and upgrade; Handling deployment requests for all SailPoint IIQ environments, following CM procedures as mandated by ISO20000 and ISO27001; Monitoring performance and periodically assessing capacity and sizing requirements; Troubleshooting and resolving SailPoint IIQ infrastructure related issues working with application developers (workflow), application teams (DB, Web, and Server Admins), and Network and Security teams; and engaging with the SailPoint technical support, if necessary.Independently solves operational issues related to SailPoint IIQ applications; performs root cause analysis, resolves third-level engineering issues, and escalates to development team, if necessary.Develop necessary scripts to produce specific SailPoint IIQ reports requested by service users.Work with different project teams to understand their specific authentication, authorization, and IT certification needs and support them integrating their applications with the available identity and access solutions.Maintain the optimal performance of IAM infrastructure resources by monitoring and assessing hardware / software performance. Ensure that performance meets present and future business needs. Recommend changes / enhancements to improve system availability, reliability, and performance.Provide third-level engineering support for resolving client issues within an ITIL Methodology including adherence to ISO20000 and ISO27001.Participate in data center load shift and disaster Recovery exercises.Provide on-going knowledge transfer to team members and clients on security products and standards.Develop, document and maintain Standard Operating Procedures required for ICAM operations and lifecycle management.Conduct regular or emergency maintenance or software upgrades following the formal change management process.Perform troubleshooting for security incidents that require software and network forensic analysis, in close collaboration with OIS and other ITS Shared Services teams.Define metrics to be used for management status and statistical reports.Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr