Service Billing Specialist

Job Full Description

Billing Specialist - HVAC Company (Fort Myers, FL)

Pay : $24-$27 / hr

Schedule : Monday-Friday, 8 : 00am-5 : 00pm

Express Employment Professionals of Fort Myers is partnering with a well-established HVAC company seeking a Billing Specialist to join their administrative team. This role is perfect for someone who is detail-oriented, comfortable communicating with customers and technicians, and enjoys working in a fast-paced, service-driven environment.

Key Responsibilities

• Provide excellent customer service -manage difficult situations, respond promptly to needs, and gather feedback to improve service quality.
• Receive and organize work tickets from service technicians.
• Verify billing amounts and ensure accuracy of grammar and details.
• Prepare client invoices based on labor and materials used.
• Process extended warranty billing online.
• Set up new customer accounts and enter warranty or contract details as needed.
• Review and approve warranty invoices.
• Resolve billing issues with customers and technicians.
• Process all billing within 3 business days to meet department goals.
• Maintain a positive and professional demeanor, treating coworkers and customers with respect.
• Demonstrate dependability -consistent attendance, punctuality, and responsiveness to management direction.
• Participate in company meetings and contribute to a collaborative office culture.

Qualifications

#ftmyers1518

Fort Myers (Northeast Corridor), FL

1518

7370 College Parkway

Suite 304

Fort Myers, FL 33907