Pre-Licensed Customer Service Agent

A company is looking for a Pre-Licensed Customer Service Representative - Remote.

Key Responsibilities

Resolve complex consumer issues and advise first level representatives on high level issues

Assist policy holders with billing questions and concerns

Provide support to policy holders with any policy changes requested

Required Qualifications

High School Diploma or equivalent

Minimum of 6 months of customer service experience

Must be 18 years of age or older

Ability to type at least 25 words per minute

Comfortable with desktop computer systems and general knowledge of Windows-based systems