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Membership Manager
Membership ManagerOnelife Fitness • Chesapeake, VA, US
Membership Manager

Membership Manager

Onelife Fitness • Chesapeake, VA, US
30+ days ago
Job type
  • Full-time
Job description

Membership Manager

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects all while delivering the Ultimate Fitness Experience.

What you'll do :

  • Build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged.
  • Recruit, convert, and retain members to meet monthly membership goals.
  • Host tours, convert prospects, and ensure successful onboarding.
  • Generate local leads and support club marketing.
  • Track leads, appointments, and referrals in our CRM.
  • Maintain high standards for member service, safety, and club appearance.
  • Lead from the front and help with day-to-day club ops.

What we're looking for :

  • High school diploma or GED required.
  • CPR / AED certification (or willingness to obtain within 30 days).
  • 2+ years sales experience preferred.
  • Strong communication, sales, and people-management skills.
  • Organized, punctual, and customer-focused with a friendly, professional presence.
  • Comfortable with basic computer systems (MS Office, CRM / sales tracking).
  • Willingness to work flexible hours (including weekends and evenings).
  • Why you'll love it :

  • Be part of a fun, fast-paced team dedicated to member success.
  • Opportunities to grow into leadership roles across our expanding club network.
  • Benefits & Perks :
  • Complimentary club membership + guest privileges.
  • Discounts on training, spa services, programs, and apparel.
  • Employee referral bonus.
  • In-house Certification + Continuing Education.
  • Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off.
  • ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

    Know Your Rights Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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    Membership Manager • Chesapeake, VA, US

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