Operational Excellence Specialist III
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide :
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
- And more
Work Location : Atlanta, GA
Role Overview
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to enhanced patient care, operational efficiency, and cost reduction.
Responsibilities
Leadership in Process ImprovementLead and manage high-impact, complex projects focused on optimizing healthcare systems and workflows, enhancing patient outcomes, and driving organizational efficiencyApply advanced Lean, Six Sigma, and PDSA (Plan-Do-Study-Act) methodologies to tackle cross-departmental challengesStrategic Data AnalysisConduct sophisticated data analysis using statistical and analytical tools to assess operational performance, identify process bottlenecks, and pinpoint areas for improvementDevelop advanced control charts, predictive models, and comprehensive performance dashboardsUtilize advanced techniques to access eHMR database system and retrieve custom reports and metricsMentorship and TrainingServe as a mentor and resource to junior Specialists and staff members on Lean, Six Sigma, and PDSA principles, project management, and analytical techniquesProvide training on complex concepts, including value stream mapping, process reengineering, and advanced root cause analysisProject Management and ExecutionLead all aspects of project management, from initial planning and stakeholder alignment to implementation and post-project evaluationEnsure projects are delivered on time, within scope, and align with Emory Healthcare's strategic goalsOperational Assessment and Productivity ReviewConduct in-depth assessments of departmental productivity and operational efficiencyIdentify root causes of inefficiencies, develop actionable recommendations, and partner with departments to implement sustainable solutionsCross-Functional CollaborationAct as a liaison between departments, facilitating cross-functional teams to identify and execute improvement initiatives that align with organizational prioritiesCollaborate with clinical and administrative leaders to drive best practices in operational excellenceReporting and Communication to Senior LeadershipDevelop and present executive-level reports, analyses, and project outcomesEffectively communicate project progress, impact, and value to senior leadership and stakeholdersInnovation and Continuous ImprovementResearch and implement cutting-edge operational improvement strategies and industry best practicesDrive continuous improvement initiatives that build a sustainable culture of operational excellence across Emory HealthcareMinimum Qualifications
Bachelor's degree in Healthcare Administration, Business, or a related fieldMaster's degree strongly preferred5-7 years of experience in process improvement or operations, with a minimum of 3 years in a healthcare environmentProven experience in leading complex projects with measurable impactCertifications : Lean and / or Six Sigma Black Belt certification preferredAdditional certifications in project management or process improvement methodologies preferredSkills
Advanced expertise in Process Improvement methodologies, with a proven ability to apply these concepts to complex, large-scale projectsProficient in data analysis and visualization tools, including Excel, Tableau, Power BI, Minitab, or other statistical softwareStrong project management skills, capable of independently managing multiple high-impact projectsAccess eHMR and other databases to modify established reports for analysisExcellent communication, presentation, and interpersonal skills, with experience interacting with executive leadership and cross-functional teamsCompetencies
Strategic Leadership : Ability to influence and guide high-level process improvement initiatives with a focus on strategic alignment with organizational goalsAnalytical Excellence : Expert in data analysis, with a proven ability to use analytics to drive decision-making and continuous improvementMentorship & Collaboration : Skilled at mentoring and leading junior team members, and at fostering collaboration across departmentsResults-Oriented : Demonstrated success in delivering substantial improvements in quality, efficiency, and patient outcomes in a healthcare settingEmory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org.
