SUNY Reconnect - Enrollment and Retention Counselor

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools : Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team and continue to build on decades of successful service to our community.

SUNY Reconnect - Enrollment and Retention Counselor

HV-NTP-103025

In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support Visas. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check.

Minimum Qualifications :

Bachelor's degree required with a minimum of two years' experience in post-secondary admissions or related Student Services position, strong oral and written communication skills and the ability to communicate effectively with administrators, faculty, parents, students and high school counselors required. Schedule may include working evening and weekend hours based on job needs. Spanish-speaking is preferred.

Nature and Scope of Duties : The Enrollment & Retention Counselor will report to the Associate Dean of SOAR, or their designee :

1. Identifies and contacts former SUNY Reconnect eligible students who stopped out (via e-mail, phone, text, or CRM)

2. Partner with academic advisors, faculty, and student affairs to ensure smooth re-entry.

3. Helps develop and implement initiatives to improve stop-out re-engagement and completion rates.

4. Re-engage students by discussing their goals, barriers, and options for returning.

5. Analyzes trends in student attrition and work on strategies to reduce future stop-outs.

6. Provide personalized support and encouragement to help students feel welcomed and valued.

7. Assists SUNY Reconnect students in a review of their eligibility for credit for prior learning and transfer credits and connect students to those resources.

8. Engages students in establishing successful behaviors and monitor their process by connecting students to different on and off campus resources.

9. Assists with the coordination and implementation of retention strategies and provide intervention for students.

10. Ensures SUNY Reconnect students remain engaged, retained, and are on progression for completion.

11. Keeps current with trends and best practices related to student retention and completion.

12. Assists with aspects of the College Success Referral System to assist SUNY Reconnect students.

13. Provides guidance to non-traditional student cohorts to foster a sense of belonging and self-efficacy.

14. Facilitates retention focused workshops for SUNY Reconnect students.

15. Other duties assigned.

This position is contingent upon continued Grant Funding through the SUNY Reconnect Program.

This is a 12-month, Full-Time position with a salary of $48,000.

Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee's spouse and children free tuition waivers. HVCC also has a generous leave policy. If you're employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans

To apply, please visit www.hvcc.edu / jobs and complete the online application before the close date of November 15, 2025.

Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all.

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.

Hudson Valley Community College is an Affirmative Action / Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.