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Client Service RepresentativeCorporation Service Company • Tallahassee, FL, United States
Client Service Representative

Client Service Representative

Corporation Service Company • Tallahassee, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Client Service Representative

Tallahassee, FL

On-Site

Monday - Friday, 9:00 am - 6:00 pm

The Business Licensing team is seeking a Client Service Representative to join our Business License team. This role offers an opportunity to provide exceptional support to one of our larger retail clients, ensuring a seamless and positive experience.

Some of the things you’ll be doing:

  • Build relationships with our clients to better understand their unique needs and concerns
  • Fulfill requests and answer questions for internal and external customers
  • Respond promptly to customer inquiries via phone or electronically
  • Provide excellent customer service to both internal and external clients
  • Organize the workflow to meet customers’ time frames and demands
  • Navigate between multiple databases quickly and accurately
  • Recommend process improvements where applicable
  • Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

What technical skills, experience, and qualifications do you need?

  • Experience working in a customer service or administrative capacity
  • Energetic self-starter who thrives in a fast-paced, team-oriented environment
  • Attention to detail and accuracy
  • Strong prioritization and time-management skills
  • Flexibility and agility, with the ability to multitask
  • Problem-solving skills
  • Strong computer skills and proficiency in MS Office, Word, and Excel
  • Effective verbal and written communication skills
  • Salesforce experience a plus

#LI-SL1

#CSC

#CSCCareers

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Client Service Representative • Tallahassee, FL, United States

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