GenAI Associate Change Manager
Be part of something groundbreaking at AIG, where we are making long-term investments in a brand-new, innovative Generative AI team. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you're excited by the opportunity to create meaningful impact at scale, we'd love to hear from you.
AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. At AIG, we're reshaping how the world manages risk, and we're inviting you to be a key part of that transformation. As a GenAI Associate Change Manager you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you're looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.
How You Will Create Impact
As a GenAI Associate Change Manager at AIG, you will help drive change to achieve the organization's top change priorities related to GenAI usage and ensure successful outcomes, on time and on budget. Reporting to the GenAI change management and communications leader, the GenAI Associate Change Manager will help provide leadership and functional expertise to navigate complex business change and will be expected to help ensure all aspects of change management from initiation through sustainment are successfully delivered on. With your experience, we will influence deep cultural change within the organization, driving the adoption of new working practices and / or technologies, and ensure these are seamlessly embedded into people's day-to-day aligned with the organizations values and strategic goals.
Your responsibilities include :
- Partner with the GenAI change management leader to drive change initiatives related to GenAI usage across the organization.
- Help provide leadership and functional expertise to navigate complex business changes.
- Ensure all aspects of change management from initiation to business embeddedness are successfully delivered.
- Help lead cultural change within the organization to adopt new working practices and technologies.
- Partner with the GenAI team and business leaders to assess change needs and create plans aligned to delivery schedule.
- Help drive change impact analysis through interviews, surveys, and stakeholder engagement.
- Help manage and deliver change initiatives once in-flight, ensuring timely execution.
- Plan and coordinate communications regarding change-related activities.
- Design and deliver engagement activities to keep the business informed and engaged.
- Evaluate end-user readiness for change adoption through assessments; define and coordinate training efforts to support change adoption.
- Support business sustainment post-execution.
What Is Needed To Be Successful
To be successful, you need :
5+ years of experience in commercial insurance (underwriting or claims), financial services, consulting or similar industries.3+ years of Change Management experience in leading Change initiatives either through consultancy, business operations, program management or process improvement roles.Experience leading execution of Change Management activities as part of the delivery of Key Strategic Products or Programs across a complex, cross-functional environment.Capable of partnering with stakeholders and executing successfully in an ambiguous environment.Ability to persuade, communicate in written, presentation, and oral forms, and ability to lead through influence is critical to the success of this role.Emotional intelligence and the ability to build relationships and empathize with business stakeholders.Possess a strong business and commercial acumen and understanding of the insurance industry.It would be nice if...
You have experience working with commercial insurance products, processes, operations, business models, data, and technologies across a Global organization.You have delivered change in large Global organizations and led change management activities across multiple Programs.You understand how change affects People, Process and Technology.You demonstrate mastery of solving complex business problems, creating solutions to embed change within the business, and working hands on the day-to-day execution of change projects and programs.You have critical thinking and analytical reasoning (quantitative and qualitative) that can be applied in a problem-solving scenario.You have experience in executive-level communications development and high-degree of comfort in working / communicating with senior business leaders.You are passionate about innovation and new technologies, specifically within AI & GenAI.Veterans are encouraged to apply.