AI Transformation Senior Manager - Retail

Senior Manager For Data & Ai In Retail

Accenture Song accelerates growth and value for our retail clients through sustained customer relevance. Our capabilities span from ideation to execution : growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

As a Senior Manager for Data & AI in Retail at Accenture Song, you will help global and national retailers reinvent marketing, commerce, and customer experience through advanced analytics, data orchestration, and generative AI. You will shape how retailers leverage customer, transactional, and behavioral data to improve loyalty, optimize media investments, personalize commerce, and create new growth opportunities.

The work :

• Shape and deliver Data & AI strategy for Retail : Develop transformation roadmaps integrating retail datasets (POS, loyalty, e-commerce, supply chain, customer journeys).
• Retail-specific analytics : Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines).
• Data orchestration : Build Customer 360 architectures unifying CRM, loyalty, e-commerce, and behavioral data into AI-ready pipelines for hyper-personalization.
• GenAI for retail : Deploy solutions for product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopper journeys.
• Lead client engagements : Manage large-scale retail AI programs including CDP, analytics platforms, and clean room integrations.
• Drive business development : Originate offerings such as AI-powered pricing, personalized promotions, and campaign optimization.
• Build and mentor teams : Lead multidisciplinary teams of data scientists, engineers, and consultants.
• Be a trusted advisor : Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies.

Basic Qualifications :

Preferred Qualifications :

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

Role Location Annual Salary Range :

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Equal Employment Opportunity Statement :

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.