Regional Support Specialist

Title : Regional Support Specialist / Onsite

Primary Location : 23410 Civic Center Way, Ste C1, Malibu, CA 90265

Secondary Location : 29178 Heathercliff Rd, Suite 3, Malibu, CA 90265

The Regional Support Specialist (RSS) provides critical administrative, operational, and customer service support to our branch offices, leaders, and agents. The RSS will work primarily in one location and will occasionally be asked to support other local offices. They will provide support digitally and in-person including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration & customer service. In addition, they are responsible for ensuring the agents are supported in their marketing efforts, especially social media strategy and supporting our marketing programs.

This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

Responsibilities : Office Organization

• In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
• Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
• Greet and direct agents / customers as needed

Agent Support

Transaction Support

Branch Leader Support

Minimum Qualifications :

Ability to pass Background, Drug Screen and if applicable Medical (i.e. Vision, Hearing, or Physical) if Required by Client.

Medical, dental, vision, ancillary coverage and 401k benefits are available.