Bilingual Cash Operations Coordinator

Job Description

Job Description

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring a Cash Operations Coordinator to work in our Spring, TX office.

Under the direction of the Cash Operations Manager, the Bilingual Cash Operations Coordinator serves as a liaison between armored vendors, cash provisioning vendors, and Financial Institution Clients to coordinate cash forecasting, replenishment, meet activities, and CIT Claims at ATM’s in assigned regions.

• Liaison between armored vendors, cash provisioning vendors, and Financial Institution Clients to coordinate cash forecasting, replenishment, meet activities, and CIT Claims at ATM’s in US and, supporting expansion to Latin America
• Takes ownership of day-to-day cash tickets for assigned client base by investigating and correcting missed or inaccurate services by armored vendors
• Determines action plans and communicates status updates between internal teams, clients, and armored vendors
• Prepares clear and concise notations for internal systems, consistently documenting updates as available
• Locates workflow gaps and coordinates with cash team to identify potential process improvements
• Contributes to team effort by sharing workloads as business needs arise
• Escalates stagnant tickets with internal managers for expedited service
• Independently manages workload and works across internal teams to stay informed on daily activity

Requirements

Benefits

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.