Pastry Supervisor

Job Description

Job Description

PASTRY MANAGER

The job description of a pastry supervisor in a production facility is to oversee the day-to-day operations of the pastry department / bakery, ensuring the production of high-quality baked goods, leading staff, maintaining inventory, and delivering excellent customer service. This role requires strong leadership, organizational skills, and a passion for baking. As a pastry supervisor, you will be part of a small energetic team who pride themselves on preparing the products they are baking and providing the highest levels of customer service.

Key Responsibilities

1. Operational Management :

o Lead the daily production of pastry / baked goods, ensuring quality and consistency.

o Suggest standard operating procedures (SOPs) for baking processes when needed.

o Help manage opening / closing procedures for all shifts, ensuring the pastry department is ready for business and properly secured at the end of the day.

2. Staff Management :

o Supervise pastry staff.

o Help manage work schedules, assign duties, and monitor staff performance.

o Foster a positive and productive work environment, addressing any issues or conflicts that arise.

3. Inventory and Supply Management :

o Monitor inventory levels of ingredients, packaging, and supplies, placing orders as necessary to avoid shortages.

o Conduct regular inventory checks and manage waste to minimize costs.

o Maintain relationships with suppliers.

4. Quality Control :

o Ensure all products meet company standards for taste, appearance, and freshness.

o Implement quality control checks throughout the baking process.

o Address any customer complaints or feedback regarding product quality.

5. Health and Safety Compliance :

o Ensure the pastry department complies with all health and safety regulations, including food safety standards.

o Conduct regular inspections to maintain a clean and safe working environment.

o Help provide training staff on proper hygiene and safety practices.

Requirements :

• Proven experience as a pastry / bakery supervisor / lead or in a similar role within the food industry for at least 3 years.
• Strong knowledge of baking techniques, recipes, mixes, and food safety standards.
• Excellent leadership and team management skills.
• Strong organizational and time management abilities.
• Exceptional communication skills.
• Ability to work in a demanding environment and handle stress effectively.
• Flexibility to work early mornings, night shifts, weekends, and holidays as needed.

Education :

A degree in Culinary Arts, Business Management, or a related field preferred.

Essential Physical Demands :

Summary of Benefits :