Administrative Support Assistant 2

Administrative Support Assistant 2

The Iowa Department of Health & Human Services (HHS), Community Access and Eligibility Division, is seeking an Administrative Support Assistant 2 to perform clerical support duties in the Polk County office. This is a full-time opportunity, Monday - Friday with work hours being from 8 : 00 AM- 4 : 30 PM. New hires will start at the base salary of $17.29 hourly, $1,383.20 biweekly, $35,963.20 annually.

Core Essential Functions

• Coordinate office operations in conjunction with the direct supervisor and other management.
• File administrative materials, correspondence and reports.
• Order and maintain supply and forms inventory, complete and process invoices to ensure timely payment of expenses.
• Work with the supervisor to determine operational needs in imaging / scan center, business office, and support staff.
• Answer general questions and route calls coming in on multiple phone lines in a timely, professional, and courteous manner.
• Provide reception coverage, respond to questions, route customers in a professional and courteous manner. This may include coverage in other county offices.
• Process letters and other documents, copy, scan, collate, upload, and distribute documents for workers.
• Process incoming and outgoing mail, documents, and emails. Processing includes scanning, indexing, uploading both paper and electronic mail.
• Perform back-up responsibilities for all clerical staff or as assigned.
• Attend staff meetings, training sessions, and core courses.
• Review manual and other sources of communication to keep current on policy and procedure.
• Other duties as assigned.

This position requires a high level of initiative, effort, and commitment toward completing assignments efficiently with the ability to :

How to Apply

For help creating a profile or entering your information, please go to the online Employment Application Guide. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please list any additional languages you speak in your application.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth :

For additional information on benefits, click here.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO / AA Employer

HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and / or parents who were in the DHS system to apply. Minorities, women, persons with disabilities, and veterans are encouraged to apply (Hearing and Speech Impaired Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov / E-Verify

Minimum Qualification Requirements

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.