Quality Manager

Overview

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Responsibilities

• Lead the development and implementation of the plant's quality vision and strategy.
• Establish and monitor quality metrics; drive improvements through CAPA and audit processes.
• Serve as the primary contact for customer complaints, audits, qualifications, and site visits.
• Maintain and audit quality systems, procedures, and GMP compliance.
• Oversee daily QA operations including supervision of QA staff, inspection protocols, and training.
• Manage customer specifications and ensure alignment with process capabilities.
• Act as the ISO Management Representative for the plant.
• Identify and communicate quality risks to plant and corporate leadership.
• Collaborate with Purchasing and Corporate Quality on supplier corrective actions.
• Champion Lean Six Sigma initiatives and continuous improvement efforts.
• Develop and execute the annual Quality Improvement Plan.
• Support new product introductions and ensure quality requirements are met.
• Ensure compliance with national and international standards and regulations.
• Facilitate internal and external audits and ensure timely resolution of findings.
• Maintain quality documentation, inspection records, and product release programs.
• Lead validation and qualification efforts for key manufacturing processes.
• Conduct regular team meetings and one-on-one mentoring sessions.
• Build strong relationships with internal teams and external customers.

Qualifications

Position Summary

The Quality Manager leads the development and execution of plant-wide quality systems, ensuring compliance with customer requirements, internal standards, and regulatory expectations. This role serves as the voice of the customer within the plant and is responsible for driving continuous improvement in product quality, operational efficiency, and customer satisfaction. The Quality Manager also oversees ISO compliance, CAPA processes, change control, validation activities, and Lean initiatives, while contributing to both short- and long-term strategic planning as a member of the plant's leadership team.

Contact

Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Quality Assurance

Industries

Plastics Manufacturing

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