Trainer, Content Strategist Job at Digital Management Llc in Baltimore

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com.

About the Opportunity DMI is looking for Trainer / Content Strategist to support a federal customer in the DC Metro area. This candidate will be responsible for the following :

Duties and Responsibilities :

Trainer / Content Strategist : Responsible for understanding how to educate and train adult learners in the use of IT systems. Responsible for assessing customer support needs,storyboarding, and planning events, delivering resources in an effective and meaningful way, and assessing the effectiveness of support after it has been deliveredConduct employee training using a variety of instructional techniques and delivery methods, including classroom-based learning, one-on-one training and remote learning

Design quality visual aid support for training sessions

Provide leadership, motivation and mentoring for all assigned training communication

Develop best practices for training that follow a carefully outlined process

Conduct ongoing audits to assess the use of best practices

Continuously conduct needs assessments to ensure accurate and effective training content

Conduct Training in our Corporate training classrooms or Virtual Classrooms

Stay up-to-date with training industry developments and trends

Manage administrative duties for training sessions, including scheduling and documentation

Proactively communicate with team members to efficiently achieve the Training Department's goals

Strong ability to work independently as a self-starter, but also contribute as a team player in the Training Department

Contribute to other trainings and projects in the Training Department on an as needed basis

Create and update Knowledge Articles, KB’s and other documentation

Ability to work with Federal Government leadership and contractors

Qualifications Education & Years of Experience Requirements :

Bachelor's Degree in English or liberal arts

Preferred Skills / Certifications :

Previous experience supporting federal government clients.

Ability to obtain a security clearance.

Additional Requirements : Successful completion of a Public Trust background investigation and / or a Public Trust clearance.

Min Citizenship Status Required : US Citizenship Required

Physical Requirements : No Physical requirement needed for this position .

Location : Remote, Maryland

Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together :

Do What’s Right – We lead with honesty and integrity.

Own the Outcome – We take responsibility and deliver.

Deliver for Our Customers – We are relentless about delivering value.

Think Bold, Act Smart – We innovate with purpose.

Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being :

Convenience / Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.

Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.

Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.

Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.

Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMIvalues employeesfor their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

• No Agencies Please

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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