VP of Digital & eCommerce

Job Description

Our client, a beauty brand, is hiring a VP of Digital & eCommerce to join their team in Los Angeles or Orange County on a hybrid schedule (1 day in office).

Job Duties Include :

• Lead global eCommerce strategy to scale DTC and marketplace performance across North America and international markets
• Identify future-facing trends, channel opportunities, and innovations in tech, AI, user experience, customer service, etc.
• Partner to define the digital roadmap and present strategic updates and performance insights
• Own revenue growth across D2C North America, D2C International, Amazon US, and other online marketplaces
• Manage P&L responsibilities with the goal of achieving net sale, optimizing COGS, fulfillment costs, media investments, etc.
• Own DTC, Amazon, and social commerce forecasting and multi-year modeling to drive revenue growth strategy
• Lead full-funnel strategy across performance marketing, lifecycle, and site optimization to drive acquisition and increase conversion rates
• Plan and allocate budgets for new market entries
• Oversee performance creative strategy across cross-functional teams to ensure efficiency, drive continual testing, ensure optimization of content across channels
• Guide the internal analytics team and technical partners in supporting advanced attribution, incrementality, and analysis
• Lead digital platform technology decisions, including Shopify optimizations, API-based integrations, etc.
• Lead AI-enablement in collaboration with IT and legal to ensure data security
• Oversee the end-to-end digital customer journey to deliver excellent experiences across all digital touchpoints
• Lead CX and lifecycle teams to deepen customer engagement and retention
• Develop, coach, and scale a high-performance digital team
• Develop clear OKRs relating to the financial model and brand objectives
• Foster clarity of strategy, accountability to goals, and responsibility over initiatives with the team
• Manage vendor relationships across technology, media, marketplace, and data platforms
• Negotiate contracts, ensure performance standards, and oversee onboarding of new partners to support global growth

Job Qualifications Include :

Salary : $250k - $280k annually

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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