OPERATIONS DIRECTOR

Operations Director

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Director Operations is a high-level leader responsible for overseeing and guiding the strategic direction of the Sales Operations function. This role will engage in the strategic planning, resources allocation, and collaboration to effectively drive strategies surrounding sales solutions, process improvements, and execution.

This employee can be based out of Lyndhurst, Manhattan, New York, or Philadelphia. This role will incur heavy travel (weekly).

Expected base pay rates for the role will be between $129,000 and $161,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs.

Duties and Responsibilities of the Position :

• Partner with executive and sales leadership to develop and execute sales strategies that support the organizations goals and objectives.
• Lead the evaluation and optimization of sales processes and procedures to enhance efficiency and effectiveness by identifying and implementing improvements.
• Collaborate with sales leadership to establish accurate sales forecasts and quotas while working to develop and enhance accurate forecasting processes.
• Analyze sales data to ensure data accuracy, integrity, and compliance and present key reporting metrics and dashboards to sales leadership.
• Develop partnerships with cross-functional departments including Product, Marketing, Finance, Human Resources, etc., to fully understand business processes, analysis, and design sales solutions to issues faced.
• Identify opportunities for continuous improvement in sales operational processes and procedures by staying abreast of industry best practices and emerging trends in sales operations.
• Collaborate with sales management on account bids and contract quotations.
• Create, implement, and monitor infrastructure to enhance and support operation of the sales force, including sales reporting, sales analysis, and sales force alignment to business objectives.
• Perform other duties as needed.

Required Experience and Education :

Competencies :

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