Lead of Operations - 6525

Job Posting

Purpose : Contributes to meeting or exceeding store sales and profit targets by passionately inspiring consumer loyalty to the brand and diligently executing store operations, with a special focus on selected functional areas to contribute to meeting or exceeding sales and KPIs (Sales, Operations, People, Visuals).

Key Accountabilities :

• Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.
• Creates an appealing, easy-to-shop environment for customers by coordinating the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.
• Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
• Minimizes loss by implementing, monitoring, and tracking all loss prevention activities.
• Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.
• Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.
• Provides in the moment feedback to team members to continue our culture of feedback.
• Raises all escalations to appropriate store manager.
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.
• Acts as a resource to associates on product knowledge and complex customer service situations.
• Uses strong category knowledge and enthusiasm for the Brand to drive sales and customer loyalty.
• Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Adheres to all established policies and procedures.

Knowledge, Capabilities and Experience :

Physical Requirements :

Qualifications :

ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Minimum Salary : 34320.00 Maximum Salary : 34320.00 Salary Unit : Yearly