Internal Communications Manager
Memorial Healthcare System is looking for a strategic, creative, and highly capable Internal Communications Manager to lead the development, implementation, and management of internal communication channels. This role will be responsible for designing and delivering clear, consistent messaging to employees across hospitals, facilities, and support offices supporting organizational alignment, engagement, and cultural cohesion. The ideal candidate will have a proven track record of launching or transforming internal communication channels and delivering measurable impact.
Key Responsibilities
- Develop and execute internal communications strategies aligned with organizational goals, values, and priorities.
- Design, build, or enhance internal communication channels (e.g., intranet, newsletters, leadership messaging, employee apps) to ensure timely and engaging communication.
- Write, edit, and distribute content across multiple platforms, maintaining clarity, tone, and consistency.
- Collaborate closely with HR, Operations, Executive Leadership, and other internal partners to gather content and tailor messaging to audience needs.
- Own the internal editorial calendar, managing timing, logistics, and strategic alignment across communications.
- Use data and employee feedback to assess and improve communications effectiveness and reach.
- Coordinate and execute internal events such as town halls, leadership briefings, etc.
Competencies
ACCOUNTABILITYCRISIS COMMUNICATION MANAGEMENTCUSTOMER SERVICEDEVELOPS RELATIONSHIPSEFFECTIVE COMMUNICATIONLEADING STRATEGYMEDIA INDUSTRYRESPONDING TO CHANGESTANDARDS OF BEHAVIOREducation and Certification Requirements
Bachelors (Required)Additional Job Information
Complexity of Work : Requires critical thinking skills, exceptional communication and writing skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. A high level of business acumen, understanding and ability to transfer business strategy, goals and objectives into highly effective media and corporate communications. Demonstrated expertise with media relations, corporate communications, and collateral material development. Demonstrated ability to manage people, multiple projects and deadlines. Knowledge and use Microsoft Office suite required.Required Work Experience
Five (5) years of experience in a media relation role required.Bachelor's degree in Communications, Journalism, or in a job related field.
Working Conditions and Physical Requirements
Bending and Stooping = 0%Climbing = 0%Keyboard Entry = 60%Kneeling = 0%Lifting / Carrying Patients 35 Pounds or Greater = 0%Lifting or Carrying 0 - 25 lbs Non-Patient = 40%Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%Lifting or Carrying >75 lbs Non-Patient = 0%
Pushing or Pulling 0 - 25 lbs Non-Patient = 40%Pushing or Pulling 26 - 75 lbs Non-Patient = 0%Pushing or Pulling >75 lbs Non-Patient = 0%
Reaching = 40%Repetitive Movement Foot / Leg = 0%Repetitive Movement Hand / Arm = 60%Running = 0%Sitting = 60%Squatting = 0%Standing = 60%Walking = 60%Audible Speech = 60%Hearing Acuity = 60%Smelling Acuity = 0%Taste Discrimination = 0%Depth Perception = 60%Distinguish Color = 60%Seeing - Far = 60%Seeing - Near = 60%Bio hazardous Waste = 0%Biological Hazards - Respiratory = 0%Biological Hazards - Skin or Ingestion = 0%Blood and / or Bodily Fluids = 0%Communicable Diseases and / or Pathogens = 0%Asbestos = 0%Cytotoxic Chemicals = 0%Dust = 20%Gas / Vapors / Fumes = 0%Hazardous Chemicals = 0%Hazardous Medication = 0%Latex = 0%Computer Monitor = 60%Domestic Animals = 0%Extreme Heat / Cold = 0%Fire Risk = 0%Hazardous Noise = 0%Heating Devices = 0%Hypoxia = 0%Laser / High Intensity Lights = 0%Magnetic Fields = 0%Moving Mechanical Parts = 0%Needles / Sharp Objects = 0%Potential Electric Shock = 0%Potential for Physical Assault = 0%Radiation = 0%Sudden Decompression During Flights = 0%Unprotected Heights = 0%Wet or Slippery Surfaces = 0%Shift
Primarily for office workers - not eligible for shift differential
Disclaimer
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net.