Sr. Manager / Director of Revenue OperationsNew York, NY

Sr. Manager / Director Of Revenue Operations

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

We're seeking a Sr. Manager / Director of Revenue Operations to own the design, implementation, and management of the systems, processes, and data infrastructure that power Coast's sales, marketing, partnerships, and customer success teams. As the Sr. Manager / Director of RevOps, you'll be the operational backbone of our go-to-market enginebuilding systems, processes, and insights that accelerate growth, improve conversion and retention, and support our next stage of scale.

This is a high-impact, cross-functional role that requires a strategic thinker who can also roll up their sleeves to drive execution. You'll work closely with GTM leadership, finance, product, and data teams to ensure revenue teams have the operational leverage, insights, and tooling they need to hit their targets and deliver exceptional customer experiences.

Responsibilities

• Strategy & Planning

Partner with GTM leadership to develop and execute revenue growth strategies and forecasting models

Own the architecture, administration, and development of our revenue tech stack (including Salesforce, Hubspot, Outreach, Grain, Calendly, Zoominfo, and Cloudingo)

Build and maintain reporting that provides real-time insights into pipeline health, funnel metrics, conversion rates, pipeline velocity, sales rep productivity, CAC / LTV, and churn

Define, standardize, and continuously improve processes for lead routing, account scoring, sales cycle management and opportunity stages, territory design and assignment, account expansion, compensation design, and sales enablement.

Serve as the operational lead across GTM teams - ensuring alignment on targets, reporting, and system workflows

Requirements

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

Critically, you must be practical and business-minded, smart and creative, and excited about the rewards and volatility of an early-stage venture-backed startup.

Coast is founded and led by Daniel Simon, who previously cofounded Bread, a leading payments and credit technology firm backed by some of the world's top VCs which was acquired for $500MM+ in 2020.

Coast recently raised $27.5M in a Series A financing co-led by Accel and Insight Partners. We're also backed by top fintech and mobility venture funds including Better Tomorrow Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, and Colle and premier angel investors including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We're an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.