Application Support Analyst

Location :

Raleigh, North Carolina, United States

Job ID : R0047065

Date Posted : 2024-09-19

Company Name :

HITACHI ENERGY USA INC

Profession (Job Category) :

Engineering & Science

Job Schedule : Full time

Remote : No

Job Description : The Opportunity

Are you ready to shape the future of energy? At Hitachi Energy, we're driving innovation in power systems and grid integration to enable a sustainable energy landscape. This is your chance to join a global leader that connects renewable energy sources, strengthens transmission networks, and ensures reliable power delivery across continents.

As an Application Specialist in Grid Integration, you'll work at the intersection of technology and energy, supporting advanced engineering applications that power the world's most complex electrical systems. You'll collaborate with experts across multiple disciplines, leveraging cutting-edge tools like PLM platforms and engineering design software to optimize processes and deliver solutions that matter.

How You'll Make an Impact

• Responsible for supporting our global PLM & Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion).
• Responsible for application documentation, creation of guidelines and training material.
• Support and maintain our 3D standard libraries.
• User license and access management, solving and managing support issues continuously.
• Support and train our Global users and Power Users.
• Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).
• Arranging User and Power User meetings.
• Provide user support and training across departments
• Strong understanding of PLM principles and lifecycle management.
• Ability to work collaboratively in cross-functional teams

Your Background

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

Equal Employment Opportunity (EEO)-Females / Minorities / Protected Veterans / Individuals with Disabilities

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