Customer Success Representative

A company is looking for a Customer Success Representative - Remote Latin America.

Key Responsibilities

Provide exceptional customer service by answering calls and responding to inquiries regarding vehicle purchases and applications

Document customer interactions and complete applications using various systems

Manage communication with customers through phone, email, and text, ensuring proper referrals to relevant departments

Required Qualifications

High School diploma required; one year of customer service experience in a call center preferred

Experience in inside phone sales, telemarketing, or customer service within auto finance or car dealerships

Proficiency in Microsoft Office, with intermediate Excel skills required

Ability to work independently and manage multiple tasks effectively

High level of personal motivation, professionalism, and integrity required