Collection / Customer Service Rep

Job Posting

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the direct supervision of the Billing Supervisor and Sales Director, Occupational Health Plus, this position is responsible for performing a variety of billing and collection functions to ensure accurate and timely payment and / or billing Occupational Health patients / third party payers for services rendered, as well as customer service responsibilities such as customer services calls to existing and new clients. The incumbent is also responsible for maintaining the Account Receivables at levels set by management and professional benchmarking organizations.EEO / AA / Disability / Veteran

Responsibilities

• Billing Accountability
• Sales Accountability :
• Collections :
• SYSTOC Collection / Billing Responsibilities :
• Customer Service Contact and Follow up
• Customer Service / Commitment to Quality Service and Department Standards

Qualifications

High school graduate or equivalent

At least two (2) to three (3) years accounts receivable, collections and / or billing process experience preferred, and the same in customer service and / or sales experience.

Excellent organizational, communication and interpersonal skills including negotiation skills. Proficiency in basic mathematical skills. Knowledge of and ability to use various computer software packages. Be familiar and have working knowledge of all aspects of the billing and associated applications to be able to correct invoices when necessary. Must be able to work independently.

YNHHS Requisition ID 161997