Job Title : Desktop Support Technician
Job Duration : 6 Months Contract to Hire
Job Location : Onsite in Richardson, TX 75081
Job Description :
- The specific responsibilities of the IT Desktop Support include :
- Utilize a ticket system for issue / problem response, logging and resolution.
- Provide first level diagnosis for potential resolution for hardware and software issues.
- Provide users with status of open tickets upon request.
- Face-to-Face and phone / virtual support with sales agents up to Executive team members.
- Receive and re-deploy employee equipment daily.
- Assist with desktop / laptop imaging and audio / visual requests, as needed.
- Perform equipment moves or equipment upgrades, as required.
- Perform physical repairs for equipment failures.
- Execute physical inventories, reconciliation, record keeping daily.
- Administrate / own workstation patching via SCCM (System Center).
- Process intermediate Active Directory tasks up to and including terminations and new hires.
- Connect new workstations to network and host systems.
- Any other activities assigned by your manager.
What you need to be successful :
- Proven experience utilizing Microsoft Service Center (SCCM).
- Experience working both Face-to-Face and phone / virtual technical support.
- Experience working with a variety of employee roles / departments.
- Intermediate to Expert knowledge of the Microsoft Office Suite (Word, Excel, Visio, PowerPoint / O365).
- Proven experience utilizing Active Directory in a multitude of scenarios.
- Functional knowledge of Power Shell scripting.
Work Hours : The person in this role is expected to be available for a variety of shifts ranging from 8 AM - 5 PM to 12 PM - 9 PM dependent upon business needs.
Each technician will have a turn at being on-call, including on weekends.
Thanks & Regards,
Jani. S Team Lead Recruitment
Sunrise Systems Inc. Transforming Business. Enhancing Careers
105 Fieldcrest Ave Suite# 504, Edison, NJ 08837 USA
Desk : 732-837-0402 & 732-272-0267 Fax : (732) - 692 - 8944
Email : [email protected] URL : www.sunrisesys.com
Application Support Technician
Job Title: Desktop Support Technician. The specific responsibilities of the IT Desktop Support include:. Face-to-Face and phone/virtual support with sales agents up to Executive team members. Experience working both Face-to-Face and phone / virtual technical support. ...
Desktop Support Technician I
The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. AmTrust Financial is currently seeking a talented individual to ...
IT Recruiting Specialist
A company is looking for an IT Recruiting Specialist. Experience in government contracting recruitingKnowledge of IT technologies and conceptsProficiency in using job boards and advanced Excel skillsSelf-starter with strong organizational and time management skills. Key Responsibilities:Utilize vari...
100% remote - IT Support Specialist (SQL, ETL) - Direct Client - Immediate Interviews
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
Desktop Support Technician
We are seeking a highly skilled and motivated Desktop Support technician to join our IT support team 4-6 month Project. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are advantageous. Unboxing, enrolling, delivering, and setting up la...
Help Desk Technician #227755
We are seeking a dedicated and skilled Tier 1 Helpdesk Technician to join our IT team in Carrollton, Texas. Respond to helpdesk tickets and provide timely resolution. Minimum of 2 years of experience in a helpdesk or technical support role. ...
IT Support Specialist
They are looking for an IT Support Specialist to grow as part of their impressive team. IT, SUPPORT, ACTIVE DIRECTORY, HELPDESK, DESKTOP, TICKETING, MICROSOFT, WINDOWS, GOOGLE, CHROME, TRIAGE, IT SUPPORT, CLIENT SUPPORT, ACTIVE DIRECTORY, COMPTIA. Our client is nationwide, with a strong presence in ...
Help Desk Technician
Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. Document internal procedures related to Help Desk related responsibilities. Setup, configure, deploy and troubleshoot desktops and laptop. ...
Senior IT Help Desk Technician
The Senior IT Help Desk Technician will provide support for internal users in the company using excellent customer service skills. Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) preferred. Provide technical support and assistance to cl...
Desktop Support Engineer
Skills: Troubleshooting, Desktop support, EUC , Windows 10. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. ...