Talent.com
Hospitality Director of Parking Operations

Hospitality Director of Parking Operations

LAZ ParkingAustin, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities for our employees and value for our clients.” When it comes to parking, we’re experts!

The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

Base Pay : $100k - 105k

Bonus Potential : Up to 15%

The Spirit of the Position :

The Director of Operations, Hospitality supports the General Manager with a complete oversight for financial, operational, safety and service success at all hotels within the market. The DOO is directly responsible for all operational aspects in the city / market with oversight from the General Manager.

Principal Job Duties :

  • Responsible for the financial, operational, safety and service success at all hotels within the market.
  • Managing, planning, scheduling, training, and directing the activities of all hospitality management.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
  • Additional duties as assigned.

People

  • Ensure daily stand up meetings and resume meetings scheduled by client are attended by either Area Managers, Hospitality Managers or Assistant Hospitality Managers.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift through Hospitality Managers, Assistant Hospitality Managers, Supervisors, or Shift Leads.
  • Assist with the management and development of the Hotel teams to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
  • Identify high potential employees to support the organization’s continued growth, both within your region and outside.
  • Actively participate in the recruiting and onboarding process all Hospitality accounts.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
  • Process and resolve any and all safety concerns within Hospitality accounts, using the National Safety & Training Manager, Hospitality as a resource where needed.
  • Managing, planning, scheduling, training, and directing the activities of the Hospitality Silo within the market.
  • Product

  • Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
  • Responsible for planning and executing plan for the opening of all new hospitality locations within the market.
  • Participate in any and all proposals, underwriting, and presentations for hospitality related business development within the market.
  • Prepare, review, and submit parking agreements within the market to the General Manager for completion.
  • Profit

  • Responsible for ensuring claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting are occurring consistently within the market.
  • Responsible for overall financial success including audit compliance and ensuring Hospitality accounts follow audit protocol.
  • Responsible for ensuring payroll processing is completed successfully at all hospitality accounts; Including sign off on hours in timely manner; collaboration with the local payroll department to ensure pay data is completed properly; and working with Human Resources Business Partner to ensure proper wage and hour compliance.
  • Responsible for ensuring LHIST data is entered daily and accurately within the silo.
  • Responsible for financial management of all hospitality locations and ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
  • Daily, Weekly, Monthly, and Annual financial and operational reports as required.
  • Preparation and completion of budgets / monthly reviews of profit / loss for their assigned portfolio.
  • Monitor, review, and analyze the market rate structures.
  • Education :

  • Bachelor's Degree or equivalent work experience required.
  • Experience :

  • 5+ years Management experience.
  • Must have experience managing P&Ls.
  • Must be willing to travel to different hospitality locations on a daily / weekly basis as needed to support operations.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
  • Experience managing multi-site facilities is required.
  • Valid driver’s license required.
  • Previous experience working in fast-paced environment with high customer expectations.
  • Ability to cultivate the client-LAZ relationship.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
  • Skills :

  • Ability to communicate professionally and effectively.
  • Ability to speak, read, and comprehends the English language.
  • Must be open to feedback, differing opinions and other points of view.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrate the ability to seek improvement.
  • Excellent teambuilding and interpersonal skills.
  • Physical Demands :

  • Willingness to work in the elements – heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 50 pounds.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties / functions.

    FLSA Status : Exempt

    LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

    LAZ Parking participates in E-Verify.

    Create a job alert for this search

    Director Of Hospitality • Austin, TX, US

    Related jobs
    • Promoted
    Welcome Ambassador

    Welcome Ambassador

    Marriott International, IncElgin, TX, US
    Full-time
    Rooms & Guest Services Operations.W Austin, 200 Lavaca Street, Austin, Texas, United States, 78701VIEW ON MAP.First impressions are everything. When guests arrive at our hotels, we want that imp...Show moreLast updated: 7 days ago
    • Promoted
    Favor Runner

    Favor Runner

    Favor DeliveryElgin, TX, US
    Full-time
    Favor is Texas' hometown food delivery app—born and bred right here, and proudly part of the H-E-B family.Are you ready to help your neighbors get grocery staples, warm meals, refreshing drinks, an...Show moreLast updated: 14 days ago
    • Promoted
    Director of Marketing

    Director of Marketing

    vcfoAustin, Texas Metropolitan Area, United States
    Full-time
    Since its inception almost 20 years ago, the firm has grown to encompass an impressive amount of communities totaling around 12,000 units across a large portfolio of buildings.Their communities are...Show moreLast updated: 30+ days ago
    • Promoted
    BBQ Restaurant Manager

    BBQ Restaurant Manager

    SM SWITCHBACK LLCRound Rock, TX, US
    Full-time
    Join Our Team and Ignite Your Passion for Exceptional BBQ!.Are you an enterprising spirit with an insatiable drive to excel? Do you thrive amidst the whirlwind of a fast-paced environment, effortle...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Assistant Manager

    Restaurant Assistant Manager

    Pizza HutLockhart, TX, US
    Full-time +1
    Thats why people come to Pizza Hut.Its the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication. If youre an experienced restaurant or reta...Show moreLast updated: 4 days ago
    • Promoted
    Car Wash Attendant 417

    Car Wash Attendant 417

    Whitewater Express Car WashElgin, TX, US
    Full-time
    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we...Show moreLast updated: 30+ days ago
    Hospitality Director of Parking Operations - Austin, TX

    Hospitality Director of Parking Operations - Austin, TX

    LAZ Parking Texas, LLCAustin, Texas, United States, 78701
    Full-time
    LAZ Parking is one of the largest and fastest growing parking companies in the country.We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities fo...Show moreLast updated: 5 days ago
    • Promoted
    Director of Facility Operations

    Director of Facility Operations

    Beacon HillAustin, TX, United States
    Permanent
    Our client, a healthcare provider is seeking a permanent Director of Facility Operations to work out of their corporate offices in North Austin, TX. This role is responsible for overseeing vendor ma...Show moreLast updated: 10 days ago
    • Promoted
    Director of Venue Operations

    Director of Venue Operations

    Songwriters Texas LLCAustin, TX, US
    Full-time
    The Director of Venue Operations is responsible for ensuring operational excellence and.This role oversees day-to-day venue performance, leads. Regional Managers and venue-level teams, and drives co...Show moreLast updated: 6 days ago
    • Promoted
    Director 2 - Facilities Operations

    Director 2 - Facilities Operations

    SodexoAustin, TX, US
    Full-time
    Director of Facilities Operations.Our successful candidate will train and mentor our team, manage the contract IFM including Custodial, Grounds and Hard Facilities, Utilities and Energy Management ...Show moreLast updated: 30+ days ago
    • Promoted
    Salon Manager in Training

    Salon Manager in Training

    Palm Beach Tan - LST Austin I, LTD.Bastrop, TX, US
    Full-time
    We provide a competitive hourly rate with unlimited commissions and a very lucrative monthly bonus program.Let's start your new leadership journey today your future is always bright at PBT.We ...Show moreLast updated: 20 days ago
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionMc Dade, Texas, US
    Full-time +1
    Pilot CBP Air Interdiction Agent.Considering making an application for this job Check all the details in this job description, and then click on Apply. Air and Marine Operations (AMO), a component o...Show moreLast updated: 30+ days ago
    • Promoted
    Managing Director | Leading Hospitality Architecture & Design Studio

    Managing Director | Leading Hospitality Architecture & Design Studio

    Bespoke CareersAustin, Texas Metropolitan Area, United States
    Full-time
    This role is with a concept-driven, detail-focused interior architecture and design studio based in Austin, Texas.Since their founding, they’ve built a reputation for creating spaces that honor con...Show moreLast updated: 5 days ago
    • Promoted
    Principal Landscape Architect | Austin Office Lead

    Principal Landscape Architect | Austin Office Lead

    Bespoke CareersAustin, Texas Metropolitan Area, United States
    Full-time
    A nationally recognized design firm with 35 years' experience in landscape architecture, known for delivering award-winning, large-scale projects that shape resilient, meaningful places.With a stro...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    US ArmyBee Cave, TX, United States
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Crew Hospitality Member

    Crew Hospitality Member

    Domino's PizzaTaylor, TX, US
    Full-time +1
    Come join our team as a Domino's Delivery Driver you will have fun and earn cash daily!.Our Most Important Ingredient is Our People!. We are looking for full time Drivers who want to work.Must be av...Show moreLast updated: 13 hours ago
    • Promoted
    Service Champion

    Service Champion

    Tacala - Taco BellBastrop, TX, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Director

    Medical Director

    Lago Vista Animal ClinicLago Vista, TX, US
    Full-time
    Medical Director - Lago Vista Animal Clinic (Lago Vista, TX).At Lago Vista Animal Clinic in Lago Vista, TX, we are AAHA-Accredited and dedicated to providing compassionate and comprehensive veterin...Show moreLast updated: 6 days ago