Global Head Learning & Development

Job Description

Job Description

JOB SPECIFICATION

Job Title :

Global Head Learning & Development

Location :

United States (East Coast preferred for collaboration with Europe)

Reports to :

Chief Operating Officer

Direct Reports :

L&D EU Manager (UK based) and regional training partners

ABOUT CADOGAN TATE :

Cadogan Tate is a global leader in fine art shipping, logistics, and luxury moving services. From museums, galleries, and art fairs to interior designers, private collectors, and VIP residential clients, we manage the world’s most precious possessions with discretion, care, and professionalism.

Our client journey is at the heart of our DNA. Every member of our team plays a role in ensuring service excellence, and we are committed to being recognised as best-in-class worldwide.

Role Objective :

This is a career-defining opportunity to shape how talent grows, leads, and thrives within a fast-paced, innovative, and client-focused environment.

The Global Learning & Development Lead will own and deliver a group-wide L&D strategy that empowers employees, elevates leadership capabilities, and embeds a high-performance, service-first culture. A central mandate of the role will be to design and launch the Cadogan Tate Academy — a standalone brand that becomes the hallmark of service excellence and professional development both internally and externally.

Scope of the Role :

• Define and drive the global L&D strategy to support business goals, cultural values, and client service standards.
• Develop and launch the Cadogan Tate Academy as the global benchmark for training and service excellence.
• Deliver learning programmes that cover onboarding, service excellence, hospitality, leadership development, compliance, and operational best practice.
• Leverage AI and digital platforms for scalable, innovative training solutions and SOP automation.
• Oversee external partnerships, programme budgets, and timely execution of initiatives.
• Partner with senior leadership, Group HR, and newly appointed Chief Technicians to align training with strategic priorities.
• Ensure mandatory training compliance (safety, legal, regulatory) is met globally.
• Establish KPIs and ROI metrics, reporting regularly to COO, CEO, and Board.

Key Responsibilities :

What you’ll bring

Desirable Qualifications

LOCATION & TRAVEL

Opportunity

This is a unique opportunity to :