Part-Time Sales Call Center Rep

Overview

Join to apply for the Part-Time Sales Call Center Rep role at HB Staffing

Position : Sales Call Center Rep

Location : Remote (Must be located in Southern California)

Pay : $23 / hour

Type : Part-time; Temporary

Schedule : 20-hour work week between Monday - Sunday, 8 : 00am to 6 : 00pm

Note : Only candidates located in Southern California who are bilingual in Korean and English will be considered for this role.

Responsibilities

• Answer inbound sales calls from prospective members interested in a Medicare Advantage plan.
• Provide professional, empathetic, and patient assistance to a diverse range of callers.
• Capture comprehensive and accurate notes in the CRM (Salesforce) to document the caller's information and questions.
• Meet or exceed established performance metrics for sales, call quality, and productivity.
• Possess knowledge of plan benefits, eligibility requirements, provider networks, and prescription drug formularies.
• Act as a resource for brokers, ensuring they have the information and support required to effectively sell our plan.
• Provide accurate and timely information regarding plan benefits, enrollment procedures, and sales materials.
• Troubleshoot and resolve technical issues related to the broker portal, including login problems and application status inquiries.
• Research and resolve commission-related questions and discrepancies, collaborating with the commissions department as needed.

Position Requirements

Education

Active and valid, Health and Life Insurance License is preferred.

HB Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

Equal Employment Opportunity

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Information

Seniority level : Entry level

Employment type : Part-time

Job function : Sales and Business Development

Industries : Staffing and Recruiting

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