Regional Clinic Director | BCBA - Covina

Regional Clinic Director | BCBA - Covina

The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold : to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences, and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and at FirstSteps. Our greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve.

The Regional Clinic Director is ultimately responsible for ensuring that all local families being served by the regional office receive the best possible care from both the Clinical and Administrative teams. To that end, the RCD must mentor and manage its clinical team (PDs, PMs, Leads, Instructors, Trainees) and facilitate collaboration between the administrative team (office, Scheduling, and Training) and the clinical team to ensure that regional office growth and service fulfillment goals are achieved. In addition, the RCD is responsible for ensuring that FirstSteps develops and maintains collaborative working relationships with its vendors and funding sources and is continuing to create new relationships with key stakeholders. The RCD is a leader in our organization and is expected to communicate effectively and professionally with the best interests of FirstSteps guiding all communications and actions.

Minimum Requirements :

Master's Degree or Doctorate required; Degree in Psychology or closely related field strongly preferred

Behavior Analyst Certification (BCBA)

3 years of exemplary performance in a similar leadership role

Summary of Job Duties :

Clinic Development and Growth

• Build and maintain community and stakeholder relationships.
• Host trainings / events and track impact on growth.
• Manage client base growth, attrition, and staff hiring / retention.
• Oversee client intakes and orientation.
• Hire and support leadership staff.
• Ensure accurate and timely billing and authorization.
• Monitor and improve productivity metrics.
• Organize programs and events that promote clinic growth.
• Manage local office budget.

Local Office Management + Executive Collaboration

Clinical + Instructional Team Leadership

Training Program Oversight

ABA Program Design

Center-Based Services Oversight

Legal and Ethical Duties

Leadership, Professional Development, and Mentorship

Abilities Required : Is a leader

Strong interpersonal skills, to include diplomatically addressing difficult situations and people (clients and staff alike), providing constructive feedback

Strong written and oral expression, to include report and letter writing, program description, presentations at IEP's, IFSP's, school staff trainings, and regional / national conferences

Excellent problem-solving skills and solution-focused behavior

Sound and reliable judgement

Creative thinking

Independent, proactive work-style

Be able to manage multiple teams

Exceptional Organization, Time-Management, and Multi-tasking

Work as part of a larger clinical team for the betterment of the entire program

Able to lift 25-50 lbs

Able to adhere to assigned schedule and drive to clients' homes as assigned

Able to run short distances, sit on the floor, bend down, squat, and kneel

FirstSteps on Diversity & Equity :

We are an equal opportunity employer which means that we value diversity, equity, and inclusivity in all aspects of our work - in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our staff. We strive to serve a diverse population of children and their families and see a responsibility to address the issue of inequity in access to ABA services across different cultures.

As a service provider employing hundreds of staff to support our children and their families, we believe that we have a responsibility and an opportunity to contribute to social change and a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. When we provide a more diverse learning environment for our clients and their families, we provide a more meaningful experience for all and contribute toward a more equitable future for everyone.

Being part of team FirstSteps affords many opportunities and benefits, including (but not limited to) :