Integrated Payments Specialist

Integrated Payments Specialist

Planet DDS is a leading provider of a platform of cloud-based solutions that empowers growth-minded dental businesses. Now serving over 13,000 practices and 118,000 customers in North America, Planet DDS delivers a comprehensive suite of solutions, including Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Planet DDS is dedicated to enabling dental support organizations (DSOs) and groups to grow and thrive with technology that delivers seamless integrations, improved workflows, and future-proof scalability.

We are seeking an Integrated Payments Specialist to coordinate, oversee, and execute on new and existing PDDS client payment account onboarding, activation, and roll-out support. This is a hybrid position working 2x per week in either our Irvine, CA, Phoenix, AZ or Atlanta, GA offices.

Job Duties

• Manage PDDS client's payment account onboardings and activations
• Act as main point of contact for Payment partner and PDDS for sales operational support
• Coordinate and drive payment token account transfers for existing and new clients
• Act as main point of contact for new payment location requests from existing clients
• Evaluate and optimize current payment processes to expedite activation timelines, improve client experience, and more quickly recognize revenue
• Manage payment specific reporting and communicate insights to relevant internal and external parties
• Own and drive regular meeting cadence with payment vendors

Skills and Qualifications :

Planet DDS Core Ideology

Mission :

Dental software is broken. We aim to fix it.

Vision :

To be the first choice for growth-minded dental businesses.

How do we get there?

To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values :

An Equal Opportunity Employer Including Disability / Veterans