Desktop Support Tech - L3

Title : Desktop Support Technician III

Location : 340 Mt. Kemble Avenue, Morristown, NJ 07960

Pay Rate : $28 / HR on W2

Desktop Support - Assisting customers in an office environment and remotely using various tools and applications. Setup of desktop equipment i.e. laptops, docking stations, monitors etc. Imaging of laptops when needed. Sending and Receiving equipment. Updating / Resolving tickets in Service Now.

What is the TOP 2 required skills that candidates must have? Great Customer Service, Desktop Support (Win10 and Office 365). What will the work schedule be for this position? (M-F) 8am-5pm. Overtime? No. On-call? No. How many overall years of experience should this person have? 12-24 months Enterprise Desktop Support. Do they need any specific certifications or education? CompTIA A+.

If interested; kindly share your resume with answers :

Q1 : How many years of enterprise Desktop Support Exp do you have

• Q2 : Which level of Enterprise Desktop support you are handling now;

Q3 : ARE you Comptia A+ / DELL / MS or Eq cert

Q4 : How far you 40 Mt. Kemble Avenue, Morristown, NJ 07960and how will you commute daily?

Q5 : How soon you are ready to start and for submission, client needs MM / DD of Birth - kindly share