Patient Service Representative - Internal Medicine, Westwood

Description

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and / or specialty care physicians. Major duties include but are not limited to :

Acting as a liaison for the patients and physicians in the practice.

Assisting patients in accessing service within the health system.

Facilitating communication with referring physicians.

Referring patients to appropriate resources.

Providing follow-up through telephone and EPIC / Care Connect

Salary Range : $30.36 - $43.49 / hr

Qualifications

Required :

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to provide coverage for Community Clinics as assigned

Preferred :