New Studio Opening Project Manager

Job Description

Job Description

About JETSET Pilates Franchising

At JETSET Pilates Franchising, we pioneer a unique franchise model in the fitness industry, offering Modern Pilates classes and a curated selection of fitness-related products. Our business model is centered on establishing a strong brand image, cultivating exceptional relationships with franchisees, and delivering outstanding client services. We operate in a dynamic, fast-paced startup environment where adaptability and innovation are crucial for success.

Position Overview

The New Studio Openings, Project Manager (NSO PM) is responsible for managing all aspects of new franchise studio openings, ensuring each location is fully prepared for operational success. Reporting to the Director of New Studio Openings, this role collaborates cross-functionally with the Field Marketing, Product & Talent, Business Management, and Construction teams to guide franchise owners throughout the pre-opening process.The ideal candidate is a proactive, organized, and relationship-driven leader who thrives in a dynamic environment. They are passionate about fitness, operations, and empowering franchisees to launch studios that deliver exceptional experiences consistent with the JETSET brand.

Key Responsibilities

• 1. Project Leadership
• Manage the end-to-end opening process for new studios, ensuring every milestone—from Onboarding to Grand Opening—is completed to brand standards.
• Act as the central point of contact for Franchise Owners, driving accountability and progress throughout each project.
• Anticipate challenges and obstacles, and ensure all stakeholders have the tools and information needed for success.
• 2. Coaching & Support
• Serve as a trusted advisor and coach throughout the pre-opening journey.
• Conduct group training calls and one-on-one sessions to guide Owners through training, operations, and readiness tasks.
• Lead In-person Operational Readiness Trainings for Owners and General Managers
• Educate Owners and General Managers on key business systems (e.g., Mindbody, payroll, scheduling, and reporting) and operational best practices.
• Provide direction on staffing, brand standards, and daily operations to ensure a strong foundation post-opening.
• Promote confidence and independence among Franchise Owners through proactive guidance and clear communication.
• 3. Cross-Department Collaboration
• Partner with the Field Marketing team to align pre-launch marketing initiatives and timelines with opening schedules.
• Collaborate with Product and Talent team to coordinate hiring and training timelines
• Liaise with the Construction team to track site progress and ensure studio readiness aligns with construction timelines.
• Partner with Business Management team to onboard new franchisees and participate in business planning
• 4. Operational Systems & Process Management
• Support department with continually refining project workflows, templates, and reporting for new openings.
• Support with system setups and account activations for new franchisees.
• Maintain and evolve pre-opening checklists, milestone trackers, and onboarding documentation to improve clarity and efficiency.
• Identify opportunities to optimize processes, enhance communication, and scale support as the network grows.

What You Need to be Successful

Key Attributes

Requirements

Travel & Onsite Requirements

Competitive Compensation Package including base salary, bonus, and benefits

75% contribution to comprehensive health, dental, and vision insurance

Up to 4% match to 401(k) plan

Wellness and fitness perks through the JETSET network

Paid time off and company holidays

A culture that values innovation, ownership, and excellence

The opportunity to shape the operational infrastructure of a fast-scaling premium wellness brand

JETSET Pilates is an equal opportunity employer. We celebrate diversity and are committed to creating an inviting work environment for all team members.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.