Job Description
Job Description
Description :
Cenegenics, the leader in longevity medicine designed to reverse aging, is the company at the core of the BestLife Holdings, Inc. portfolio. At Cenegenics, we’re not just redefining healthspan — we’re reinventing what it means to lead in the precision medicine / longevity space. Sitting at the intersection of data, technology and metabolic science, its foundational offering is a comprehensive whole-body analysis coupled with a highly personalized Performance Health Age Management membership program designed to help men and women achieve their peak cognitive, physical and metabolic health.
Position Overview
The Sales Support Specialist is responsible for supporting the sales cycle. The position includes answering inbound and outbound calls, creating and maintaining lead records, qualifying and connecting and scheduling prospects to Program Consultants for a consultation. Must be available on scheduled days and times. Bilingual Spanish strongly preferred.
Essential Job Functions :
- Conducts high-volume of incoming calls and outbound calls through automatic dialer.
- Perform detailed documentation maintenance for cross-functional teams.
- Provides information to prospective clients and physicians.
- Schedules appointments, meetings, conferences, and maintains calendars.
- Ensures quality customer service during communications with various callers.
- Performs research using the internet and other available resources to locate and compile information.
- Uses various software applications, specifically Microsoft Office, to assemble and / or format data and reports.
- Provides assistance with special projects as requested by his / her manager / director.
- Assists with special events planning.
- Participates in call critiques which include providing feedback for coworkers and receiving feedback from co-workers, instructors and managers.
- Relies on protocol, established procedures and prior experience to make decisions based on the company’s best interest and to the benefit of Cenegenics partners, affiliates and clients.
- Other duties as assigned.
- Regular and reliable attendance is an essential function of the job.
Requirements :
Knowledge, Skills and Abilities :
Must be able to work in and adapt to a high-pressure stressful sales environment.Must be able to work rotating weekends.Basic computer skills including Microsoft Office and Database management.Ability to communicate fluently in English and Spanish verbally and in writing.Essential to have the ability to manage multiple tasks at a single time.Requirements :
HS diploma or equivalent work experience.Must be at least 18 years of age.Must be able to type at least 35 WPM.Due to the nature of this position requiring constant phone interaction, when working remotely the employee must have a quiet work area free from distraction and extraneous noises.What we value
Possibilities – we make the impossible possible. To our members we say, “We can make that work”Excellence – in everything we do, big and small, we do it right – consistentlyIntegrity – we speak up and do the right thingCollaboration – new ideas are best actioned togetherDiversity – different backgrounds and perspectives better everything we doInnovation – out-of-the-box thinking happens every day here!Respect – we celebrate and admire the experience and expertise of our teammatesInvestments in your health
Competitive compensationA flexible (and / or remote) working environment100% employer-paid employee medical, dental and vision premiumsHealth Savings Account with company contributionsSupplemental insurance electionsPaid time offEducation assistance program401(k) with company matchGym dues reimbursementOther great perks and benefitsBestLife is an Equal Opportunity Employer
BestLife policy is not to discriminate against any applicant or employee based on actual or perceived—or association with others of an actual or perceived—race, color, religious creed, sex or gender, national or ethnic origin, age, physical or mental disability, medical condition (including pregnancy, childbirth, and related conditions), genetic information, gender identify or expression (including transgender status), sexual orientation, marital status, veteran status, citizen or immigration status or any other basis protected by federal, State, or local laws. BestLife also prohibits harassment of applicants and employees based on any of these protected categories.
BestLife participates in E-Verify
Not sure if this is you?
If you don’t meet 100% of the above qualifications, you should still consider applying. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.