Community Health Worker (1099)

Job Description

Job Description

Frontera Health is developing a tech-enabled platform to provide pediatric therapies for rural families in need. Our platform leverages AI / ML to establish the foundational video-based data model for early intervention and developmental disorders.

By working with parents and caregivers in rural communities, we aim to increase access to care, improve health equity, and deliver personalized treatment for better outcomes.

Frontera is led by a world-class leadership team, well capitalized and backed by premier investors (Lightspeed and Lux), and already have 500+ clients eagerly awaiting our services.

As Frontera continues to scale, we will continue to expand services and product offerings to better serve the families and providers in our communities.

Frontera Health New Mexico seeks a dedicated individual passionate about our community, with a natural inclination for helping others.

As a Community Health Worker (CHW), you'll collaborate closely with pediatric clients, caregivers, and our care team as you work to increase access to ABA services and drive better care outcomes.

Our aim is to break down barriers hindering community members from accessing ABA services and resources. CHWs play a pivotal role in identifying and overcoming community, cultural, and educational obstacles within the healthcare system, ensuring all individuals have access to high quality and timely ABA therapy services.

About the CHW Role :

In this 1099 contractor role, you will operate within the New Mexico Department of Health Community Health Worker Scope of Work, which includes but may not be limited to the following services :

• Community outreach
• Community & cultural liaison
• System navigation & care coordination & case management
• Home based support
• Health promotion & training
• Community assessment & mobilization
• Clinical support
• Translation

Essential Duties :

• Engaging Clients on Frontera's Waitlist including but not limited to :
• Referral coordination
• Patient education
• Client & family onboarding
• Coordinating assessments
• Engaging Clients in Ongoing Services
• Client & family orientation
• Client scheduling
• Engaging & supporting clients and families who have put services "on pause" or who are on our "hold list"
• Engaging & supporting clients & families with frequent cancellations; removing barriers to accessing services with the goal of supporting the continuation of ongoing services

In addition to the above, you will :

• Operate within local, state, and federal regulations, as well as company policies and procedures.
• Operate within the New Mexico Department of Health Community Health Worker Scope of Work

Requirements :

• A Community Health Worker certification from the NMDOH Office of Community Health Workers. There are two paths to obtaining your CHW certification :
• Applicants without CHW Experience
• Complete Core Competency Training
• Apply for CHW Certification through NMDOH
• Candidates must have CHW Certification before beginning a contract with Frontera Health
• Applicants with CHW Experience
• Grandfathered in & can apply for CHW Certification through NMDOH (specific criteria required to apply)
• Criteria :
• Receive their state certification without completing Core Competency Training if the following criteria is met
• 18 years of age
• Verification of proficiency in the core competencies through training or experience
• Two letters of reference
• 2000 hours of work or volunteer experience as a CHW in the two (2) years prior to application or at least half-time paid or volunteer employment as a CHW in the last five (5) years prior to application
• Excellent communication and interpersonal skills with a dedication to family-centered care.
• Position is eligible for 75% remote work from home, however will require 25% travel to our Frontera Health New Mexico regions
• MSW or LCSW candidates are strongly encouraged to apply although these are not required qualifications

What we offer :

• Competitive hourly rate (this is an independent contractor 1099 role with the potential to develop into a full time position)
• A supportive and collaborative work environment with cutting-edge resources.
• The chance to work with a team that is passionate about making a difference in the world.

Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive.

We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success.

We are committed to :

• Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law.
• Fostering a culture of inclusion and belonging where everyone feels valued and respected.
• Providing reasonable accommodations to employees with disabilities.
• Continuously learning and improving our DE&I practices.

We will achieve this commitment by :

• Recruiting and hiring a diverse workforce that reflects the communities we serve.
• Creating and maintaining an inclusive work environment that is free from discrimination and harassment.
• Actively listening to and addressing the needs and concerns of all employees.

We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community.

We are committed to continuous improvement in this area and welcome feedback from all employees.