On-Call Live Online Producer

A company is looking for an On-Call Live Online Producer to provide customer service and technical support during live online webinars.

Key Responsibilities

Support various online webinar platforms and learn new ones as needed

Build relationships with clients and facilitators, ensuring clear communication and problem-solving

Troubleshoot technical issues and assist with administrative tasks during webinars

Required Qualifications

1+ years of experience in customer service and / or call centers

Some college education preferred

Proficiency with Outlook, Google Drive, and MS Teams

Ability to troubleshoot and adapt quickly in a fast-paced environment

Flexible schedule availability to accommodate an international audience