Customer Service-Enrollment Services

Pay Range : $22 - $23 per hour

Position Details

Industry : Medical Device

Job Title : Customer Service-Enrollment Services

Location : Livermore, CA 94550

Duration : 6 months (Possible extensions / conversion into full time)

Shift : 100% onsite; 40 hours / week

Key Responsibilities :

• Enrollment Services is responsible for assisting customers through the enrollment process.
• They will be the point of contact from the start of the account through the point of reviewing costs and service details with the customer until the customer is trained and becomes active.
• Will be trained on the specific enrollment process, but having some previous benefit or enrollment experience is a plus.
• Must have : Previous Customer service Experience,
• Will be Working over and on the Phone-
• Someone who can learn quickly and retain information.
• Good phone etiquette and ability to multitask.
• High Attention to Detail and good attendance is required
• Candidates will interview onsite.
• If selected, they will start as soon as screening have cleared.

The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)